s_r_m_100SRM Consulting, Ltd
Steve Mercer consults with organizations in the areas of leadership development, business driven action learning, and the creation and operation of a Corporate University. He is former Vice President, Learning and Leadership Development, The Boeing Company. Mercer joined Boeing in 1998 and took responsibility for leading a team tasked with creating the Boeing Leadership Center, which included construction of a new 120 room educational campus and learning center in St. Louis, Mo and development of an integrated core leadership curriculum targeted at key transition points in a leader’s career. The Center grew over the next four years into a 204 room facility offering nearly 30 leadership and functional excellence programs. Leading edge executive programs include BoeingSim, a complex multidimensional free play business simulation, a Global Leadership Program (a business driven action learning program conducted in key strategic areas around the world) and a unique International Consortium Program, targeted at the Vice President level, conducted worldwide in partnership with four other global companies. The Boeing Leadership Center by its fourth birthday had graduated nearly 12,000 managers from its four core programs, had seen over 40,000 participants pass through its doors for programs, strategy sessions, and business meetings, and had begun welcoming customers, suppliers, and partners into the core curriculum classes. This was accomplished with a flat budget and headcount for four years, in line with Mercer’s “run it like a business” philosophy. In late 2003, coincident with Mercer’s retirement from Boeing, the Boeing Leadership Center was selected for a “Top Twelve” award from Executive Excellence magazine; ranking fourth in a field of 120 companies evaluated for the effectiveness of their Leadership Development Programs, and received the Excellence Award from the Corporate University Exchange for Best Practices in Leadership development.

Mercer came to Boeing after a 30-year career with General Electric Company. His last position there was Manager of Executive Education at GE’s Corporate Leadership Development Organization in Crotonville, New York. He and his team led business-driven action learning programs in more than 50 countries on five continents, as well as special customer Executive Programs for GE’s global customers in areas such as China, Southeast Asia, and Russia. He had extensive hands-on business experience at GE with their Aircraft Engine Group, working on commercial jet engines and flight test programs; in their Transit Systems Department in a variety of marketing and field service positions; and in GE’s Marketing Consulting Operation as a Managing Consultant.

Mercer earned his bachelor’s degree in Mechanical Engineering at City College of New York. Upon graduation, he entered the U.S. Army Corps of Engineers, and served in Germany and Vietnam. While at GE, he earned an MBA from Xavier University. Mercer has served as an advisory board member for the Institute of International Business at St Louis University, and for the Japan-American Student Conference, served on the Board of Visitors of the Defense Acquisition University and the Central Intelligence Agency University, and has been a member of the Conference Board’s Council on Development, Education, and Training.


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